11:00am 20th June, Internationalised Trading Workshop:
Mark Adams, Sales & Marketing Director, Portaltech Reply
Payment Landscape Developments: Unraveling The Complexities
Learning Objective: What you need to know to walk the tight rope in managing the complexities of international card scheme charging methods effectively
The biggest change in the payment landscape over the last year has been the increasing awareness of retailers as to the true total value costs of international payments. Payment structures are a major piece of the puzzle in branching out internationally. Each country has its own payment instruments, regulations, clearing systems and legislation. For retailers to maximize their sales worldwide, it is necessary to accept the most popular local payment method in each country.
International and local credit and debit cards, gift cards, direct debits, real-time bank transfers, bank transfers, cash and bill payments, cash on delivery, eWallets, prepaid methods, cheques…
• How many of these are you offering to cater to your growing number of your international customers?
• How are you keeping track of all the legal and business implications?
• What innovations are around the corner you need to be aware of now?
10:45 21st June, Innovation: Identifying The Next Best Thing:
Brent Hoberman, Co-Founder, Executive Chairman, mydeco & PROfounders Capital
Soren Mills, EVP & GM, Direct Brands, Guitar Center
Fergal Mullen, General Partner, Highland Capital Partners
Mark Adams, Sales & Marketing Director, Portaltech Reply
Mobile is finally here to stay. Now let’s take a look at other emerging technologies and channels that are coming into play – especially from a multi channel perspective – and how you can drive commerce from them.
• Discussing worldwide ecommerce growth and macro trends on social, advertising and ecommerce
• What other home technologies like tablets, ibook, devices you can play through your TV, on-demand and widget shopping are coming into play?
• Disruptive commerce concepts & models that are big in other parts of the world you should consider (e.g. Groupon, One Kings Lane, Living Social, IBOOD, Aprizi, Blippy, Hunch, StyleTrek), using social media in a different way
• Social media beyond facebook? What’s the next generation of ‘new media’?
• Emerging technologies affecting your multi channel proposition, such as location based marketing, QR codes, augmented reality: will they be powerful enough to change your processes and customer behaviour?
The speakers each present their perspectives through a 10 minute presentation to set the stage, followed by interactive audience Q&A
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